Google Pay Help

What is Google Pay?

Google Pay is a mobile wallet offered on Android devices to make quick and easy purchases at contactless terminals and in supported apps. It uses tokenization technology to ensure a high level of security, assigning a virtual account number (also known as a token) to your card that is used in place of your actual card number.

How do I get set up?

To use Google Pay for purchases in-store, you must first add your card to Google Pay. Find the Google Pay icon either on your home screen or in your applications; if you already have a card in your Google account, you can simply add it to Google Pay by confirming a few details, or you can add a new card by snapping a picture of it. You will likely need to verify with us (the card issuer) that you are genuinely enrolling your card in Google Pay as a security precaution, which you can do by calling us at (207) 622-5801.

How does Google Pay work?

When you check out at a retail location, you can pay with Google Pay when you spot an NFC-enabled terminal (indicated by the Google Pay symbol or the symbol to the bottom-right). Simply “tap and pay” – unlock your phone and place it near the terminal, and the transaction should go through.

What devices can I use with Google Pay?

Any near field communication (NFC)-enabled device running Android OS 4.4 (KitKat) or higher.

What KSB cards can I use with Google Pay?

You may use your KSB consumer, business, and HSA debit cards, as well as your KSB consumer and business credit cards.