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Apple Pay Help

What is Apple Pay?

Apple Pay is a mobile wallet offered by Apple to make quick and easy purchases on iPhones at contactless terminals and supported apps. It also uses tokenization technology to ensure a high level of security, assigning a virtual account number (also known as a token) to your card that is used in place of your actual card number.

How do I get set up?

You must first add your card to your Wallet app. Find the Wallet app on your home screen, and follow the directions to load your card into your Wallet. You can add a new card by snapping a picture of it. You may be asked to enable Touch ID. You will likely need to verify with us (the card issuer) that you are genuinely enrolling your card in Apple Pay as a security precaution, which you can do by calling us at (207) 622-5801.

How does Apple Pay work?Near-Field Communication (NFC) Symbol & Apple Pay Symbol

When you check out at a retail location, you can pay with Apple Pay by bringing your iPhone or Apple Watch close to an NFC-enabled terminal (indicated by the symbols to the right). Your iPhone will likely detect the terminal on its own, and paying is as easy as authenticating with Touch ID. If not, double-click the Home button to pull up Apple Pay and then use Touch ID to confirm.

What devices can I use with Apple Pay?

The iPhone 6 generation of iPhones and newer can make contactless and in-app payments; all Apple Watches can as well. New iPad Airs, iPad minis, and iPad Pros can make in-app Apple Pay payments.

What KSB cards can I use with Apple Pay?

You may use your KSB consumer, business, and HSA debit cards, as well as your KSB consumer and business credit cards.